Detpawa Privacy Policy – Malaysia Player Data Protection

1 Introduction

Detpawa ("we", "Platform", or "the Company") understands that your trust begins with the confidence that your personal information is in good hands. This Privacy Policy is written to transparently explain how we handle the personal data you share with us when using the detpawa platform.

This document applies to all users who access the detpawa website, use our mobile app, or interact with any of the services we provide. By continuing to use our platform, you agree to the practices described in this Privacy Policy.

We encourage you to read this document in full. If any section is unclear or you have questions, the detpawa customer support team is available to assist you at any time.

2 Types of Personal Data We Collect

Detpawa collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

Identity Data:

• Full name as stated on your identification card
• Date of birth
• Identity card number (MyKad) or passport number
• Selfie photo for identity verification (KYC) purposes
• Copy of official identification document

Contact Data:

• Active email address
• Malaysian mobile phone number
• Residential address (for specific verification purposes)

Financial Data:

• Bank account number or e-wallet details registered for withdrawals
• Deposit and withdrawal transaction history
• Records of in-game wins and losses

Platform Usage Data:

• IP address and device information
• Web browser type and operating system
• Login and logout records
• Game history and activity on the platform
• Account settings preferences

3 How We Collect Data

Your personal data is collected through several key channels:

• Account registration – Information you provide when creating a new account at detpawa.
• KYC Process – Documents and images you upload during identity verification.
• Financial transactions – Information obtained when you make a deposit or submit a withdrawal request.
• Platform usage – Data collected automatically while you browse and play on our platform, including through cookies and similar tracking technologies.
• Support communications – Information you share when contacting our customer support team via live chat or email.
• Referral programme – Information shared when you or a friend uses a referral code.

4 Purpose of Personal Data Use

Detpawa uses the personal data collected for the following purposes:

We will not use your data for any purpose beyond those stated above without first obtaining your additional consent.

5 Data Sharing with Third Parties

Detpawa takes our responsibility in managing the data you entrust to us seriously. We do not sell your personal data to anyone. However, in certain situations, we may need to share your data with the following parties:

• Technical service providers – Companies that help us operate the platform, such as cloud service providers, payment gateway providers, and identity verification companies. They are bound by strict confidentiality agreements.
• Regulatory bodies and legal authorities – When required by Malaysian law or a court order, we may be obligated to disclose certain information to the relevant authorities.
• Fraud prevention service providers – To ensure the safety of the platform and all players, we use third-party services that specialize in detecting suspicious activity.
• Game providers – The minimum technical data required to ensure games function correctly may be shared with our licensed game providers.

6 Data Security Measures

Detpawa continually invests in data security infrastructure to ensure your personal information remains protected at all times.

While we take all reasonable steps to protect your data, no system is 100% immune to cyber threats. We therefore encourage you to take your own precautions, such as using a strong password and never sharing your login credentials with anyone.

7 Data Retention Period

Detpawa retains your personal data for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law.

• Active account data – Retained for the duration your account is active plus 7 years after account closure, in compliance with anti-money laundering legal requirements.
• Financial transaction records – Retained for a minimum of 7 years in compliance with financial reporting legal requirements.
• Platform activity logs – Retained for 12 months for security and dispute resolution purposes.
• Customer support communication records – Retained for 3 years.
• Cookie tracking data (non-essential) – Deleted in accordance with each cookie's respective expiry period.

Once the retention period expires, your personal data will be securely deleted or anonymized so it can no longer be associated with you.

8 Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. Detpawa respects and facilitates the exercise of these rights.

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You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the detpawa platform.